Our MBTI (Myers-Briggs Type Indicator) profiling services help individuals and teams better understand their personality preferences and how they influence work style, communication, conflict resolution and collaboration. Through a personalised assessment and debrief, participants gain insight into their unique strengths and potential areas for development. This tool is widely used to improve team dynamics, enhance communication, and resolve conflicts by fostering greater empathy and appreciation for different working styles.

• Individual Debrief: Assessment and individual debrief – 1 hour

• Team Building Workshop: Assessment and team development program – half-day workshop

NB: Participants may complete the debrief only, the workshop only, or both the individual debrief and the workshop. Participants are required to complete an online quiz prior to the workshop to help us gather information about their preferences.

• Induction

We conduct comprehensive safety inductions to ensure all staff and contractors understand and comply with workplace health and safety (WHS) regulations. Our inductions cover essential topics such as hazard identification, risk management, emergency procedures, and the proper use of personal protective equipment (PPE). We tailor the content to your specific work environment (factory/warehouse/office or on the road), ensuring everyone is equipped with the knowledge needed to maintain a safe working environment and minimise the risk of accidents and incidents.

Typically delivered as a half-day workshop.

• Identifying and Controlling Workplace Hazards 

One of our core goals in providing training services is creating and supporting a safe and healthy workplace culture. You will learn how to spot actual and potential hazards in the work environment, assess the risks they pose, and put effective control measures in place. Through open communication and consultation, we can all contribute to a safer workplace. 

 Typically delivered as a 2 hour workshop.

• Sales excellence

We provide training that equips your team with the skills to excel in sales. Our programs focus on building relationships, understanding customer needs, and closing deals effectively. We cover key areas like active listening, objection handling, persuasive communication, and delivering exceptional service that builds customer loyalty. By teaching practical techniques and modern strategies, we help your team drive revenue and create positive, lasting impressions with clients.

• Move past transactional interactions to create authentic connections that build trust and drive repeat business.

• Turn challenges into opportunities with expert techniques in objection handling and persuasive communication.

• Equip your team with proven strategies to confidently and effectively close deals, boosting your bottom line.

Typically delivered as a half-day workshop.

•  Handling challenging customer interactions

This module is designed to equip your team with the skills to confidently and professionally handle customer complaints. Participants will learn how to de-escalate difficult situations, listen empathetically to customer concerns, and work toward a satisfactory resolution. We focus on practical techniques for turning a negative experience into a positive outcome, helping you build stronger customer relationships and protect your brand's reputation. This program ensures your team is prepared to manage conflict effectively and maintain customer loyalty. 

Typically delivered as a half-day workshop.

• Quality and Compliance

This workshop delves into the critical areas of quality and compliance within the manufacturing industry. We provide a comprehensive overview of industry standards and regulations, equipping your team with the knowledge to implement effective quality control processes. The training also covers aligning work practices with essential safety and environmental regulations, ensuring the well-being of your employees and the surrounding environment.

Typically delivered as a full-day workshop.