News

Frontline Training Report to the WSAA Board of Directors

Reporting Period: January – September 2025

Key achievements 

• Strong WSAA member engagement across a diverse range of programmes, from technical certifications to leadership development.

• Ongoing delivery of our Lean Process Improvement Program, engaging leaders within manufacturing workplaces to reduce waste and improve efficiencies. 

• Successful delivery of the nationally recognised Certificate III in Blinds, Awnings, Security Screens and Grilles (MSF30919), the cornerstone of our professional development offering, with course materials designed by Frontline in collaboration with industry and delivered by our long-term Preferred RTO, ITHEA.

• Introduction of MBTI Profiling for Leaders, providing critical insight into communication and team dynamics to enhance leadership capability across member organisations.

• Expansion of our safety and well-being training delivery portfolio with new Preferred RTO APEX Learning and Development, addressing the growing need for contemporary psychosocial safety and occupational violence training within the industry.

Review Underway into Industry’s Key Qualification and Training Program

Window Furnishings Australia 2025 September WFA 

Consultation is underway to review the Certificate III in Blinds, Awnings, Security Screens, and Grilles, and relevant units of competency to improve their flexibility and relevance to current job roles.

Steve Quirk, the Director of training facilitator The Frontline Group, says this initiative aims to ensure qualifications and skills align with modern workplace demands and support future industry growth in the Window Shade and Screens sectors.

To conduct this important work, The Frontline Group has been engaged by Forest Works to lead the industry consultation and develop the draft training product. Well known across the Window Screens and Shading industries, Frontline’s work involves seeking input from industry professionals to ensure the updated qualifications accurately reflect how work is performed today.

To stay informed about the project’s progress, check out the official project page for updates and register skillsinsight.com.au/project/window-furnishingsand-shade-sails/.